Privacy Policy — How 222pk Protects Your Data

1 Who We Are

222pk is an online gaming and sports betting platform operated at 222pk.pro, designed specifically for players in Pakistan. The platform offers sports betting on cricket (including PSL and T20 internationals), football, esports and other markets, as well as live casino, slots, bingo and other games.

When you register an account on 222pk, use the platform or interact with any of our services, 222pk acts as the data controller responsible for the personal information you provide. This Privacy Policy applies to all users of the platform, including registered account holders and visitors to the site.

If you have questions about how your personal data is handled, you can reach the 222pk team through live chat on the platform or by email at [email protected].

2 Data We Collect

The personal data 222pk collects falls into several categories depending on how you interact with the platform:

Registration and account data

• Full name, date of birth and gender
• Email address and mobile number
• CNIC number or other government-issued ID details (where identity verification is required)
• Username and encrypted password
• Preferred language and notification settings

Transaction and financial data

• Deposit and withdrawal amounts and timestamps
• Payment method details (JazzCash account, Easypaisa number, bank account details or card details as applicable)
• Transaction reference numbers and PKR balances

Platform usage data

• Bets placed, games played, session durations and bet history
• Bonus claims, VIP tier status and promotion activity
• Customer support interactions and chat transcripts

Technical and device data

• IP address and approximate location derived from IP
• Device type, operating system and browser version
• App version if using the 222pk mobile app
• Cookies and session identifiers

3 How We Collect It

222pk collects your personal data through the following channels:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support or update your account settings.
• Automatically — when you browse the site or use the app, technical data such as your IP address, device type and session activity is collected automatically through cookies and server logs.
• From payment processors — when you transact via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment provider shares confirmation data with 222pk to reconcile your account balance.
• From identity verification services — where required, 222pk may use a third-party verification service to confirm the validity of documents you submit. These services return a pass or fail result along with any flagged discrepancies.

4 How We Use Your Data

The personal data we collect is used for the following purposes:

5 Legal Basis for Processing

222pk processes your personal data on the following legal grounds:

• Contractual necessity — processing your registration details, transactions and account activity is necessary to provide the service you have signed up for.
• Legitimate interests — fraud prevention, platform security and improving the user experience are legitimate interests that require some degree of data processing.
• Legal obligations — certain financial and identity records must be retained to meet applicable record-keeping requirements.
• Consent — where we send marketing communications or use non-essential cookies, we do so on the basis of your consent, which you can withdraw at any time through your account settings or by contacting support.

6 Sharing Your Data

222pk does not sell your personal information. Data may be shared in the following limited circumstances:

• Payment processors — JazzCash, Easypaisa, Raast, bank transfer providers and card processors receive the minimum data necessary to process your PKR transactions.
• Identity verification providers — where account verification is required, your submitted documents may be passed to a specialist third-party verification service.
• Technology and infrastructure partners — cloud hosting, content delivery and platform software providers may process data as part of their service to 222pk, under contractual data protection obligations.
• Game providers — some live casino, slot and other game titles are provided by third-party studios. These providers may receive session data relevant to the specific game being played.
• Legal authorities — if required by applicable law, court order or for the prevention of fraud or criminal activity, 222pk may be obligated to share relevant data with appropriate authorities.

7 Payments and Transactions

All financial transactions on 222pk are carried out in PKR. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or a supported debit card, the relevant payment provider processes the transaction on their own systems and shares a confirmation with 222pk.

222pk does not store full card numbers or complete mobile wallet credentials on its own servers. Payment details are tokenised and handled by the respective payment provider's infrastructure. Your transaction history within your 222pk account shows reference numbers and amounts rather than full payment credentials.

To protect against financial fraud, 222pk monitors transaction patterns. Unusual activity — such as rapid successive deposits from different payment methods or withdrawal requests to accounts not matching your registered name — may trigger a review. During a review, transactions may be temporarily paused while the matter is assessed.

8 Cookies and Tracking

222pk uses cookies and similar tracking technologies to keep the platform working correctly and to understand how players use it. Cookies are small text files stored on your device when you visit the site.

The types of cookies used on 222pk include:

• Essential cookies — required for basic platform functions such as keeping you logged in and maintaining your session. These cannot be disabled without affecting how the platform operates.
• Analytics cookies — used to understand how players navigate the platform, which pages are visited most and where users encounter issues. This data is aggregated and not linked to individual identities.
• Preference cookies — store settings such as your language preference and notification choices so you do not have to reset them each visit.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform. Disabling analytics or preference cookies will not prevent you from accessing any features but may mean the platform does not remember your settings between sessions.

9 Data Security

222pk takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, disclosure or misuse. Security measures in place include:

• Encryption of data in transit using TLS (HTTPS) across the platform and mobile app
• Encryption of sensitive data at rest on 222pk servers
• Access controls that restrict database and admin system access to authorised personnel only
• Regular security audits and vulnerability assessments of the platform infrastructure
• Two-factor authentication options available to registered players for account login

No online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that affects your personal information, 222pk will take prompt action to contain the breach and notify affected users in accordance with applicable requirements.

10 How Long We Keep Data

222pk retains personal data for as long as is necessary for the purposes outlined in this policy. General retention periods are as follows:

• Active accounts — personal data is retained for the full duration your account remains open on the platform.
• Closed accounts — following account closure, core account and transaction records are retained for a defined period to meet financial record-keeping obligations before being deleted or anonymised.
• Identity verification documents — retained for as long as required by relevant financial compliance obligations after account closure.
• Support interactions — customer support chat histories and email threads are retained for a limited period after the query is resolved, to allow for follow-up if needed.
• Technical logs — server and access logs are retained for a shorter rolling period for security monitoring purposes and then deleted.

Once retention periods have elapsed and there is no outstanding legal or dispute-related reason to retain the data, it is securely deleted or irreversibly anonymised.

11 Your Rights

As a 222pk player, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data 222pk holds about you at any time.
• Right to rectification — if any of the information held about you is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure — you can request deletion of your personal data. This right applies subject to any legal obligations 222pk has to retain certain records.
• Right to restrict processing — in certain circumstances you can request that 222pk limits how your data is used while a concern is being investigated.
• Right to withdraw consent — where processing is based on your consent (such as marketing emails), you can withdraw that consent at any time through your account settings or by contacting support.
• Right to data portability — you can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact 222pk support via live chat on the platform or by emailing [email protected]. Requests will be handled within a reasonable timeframe. You will not be charged for making a data rights request.

12 Children and Minors

222pk is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The platform includes age verification steps during registration, and 222pk reserves the right to request documentary proof of age at any time.

If you have reason to believe that a minor has registered on 222pk or provided personal data to the platform, please contact support immediately. Any account found to belong to an underage individual will be closed promptly and any associated data will be deleted.

13 Changes to This Policy

222pk may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in the services we use or developments in applicable data protection standards. The date at the top of this page will be updated whenever a revision is made.

For significant changes — those that materially affect how your data is used or your rights in relation to it — 222pk will make reasonable efforts to notify registered players via email or an in-platform notification. For minor clarifications or wording changes, the updated policy will simply be published on this page.

Continued use of the 222pk platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. We recommend bookmarking this page and reviewing it periodically.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right or have a concern about how your personal information has been handled, the 222pk support team is available 24/7.